Hurricane Odile Update
The entire One&Only Palmilla team is looking forward to welcoming our guests back to the resort as of 15 March 2015. Hurricane Odile significantly impacted One&Only Palmilla and our team members and we are working hard to bring back our beloved resort and to delivering a true One&Only experience. For those guests that are holding reservations with arrival dates before 14 March 2015, we would be happy to amend your reservation, assist with booking another One&Only resort, or to cancel the existing reservation with full refund. For further inquiries, or assistance with rescheduling future reservations, please call: +888 691 8081 or +866 829 2977.
We would like to express our deepest gratitude for all of the supportive thoughts and generous contributions from friends, past guests, colleagues and business partners following Hurricane Odile’s devastating impact. Through everyone’s generosity we raised just over $216,000 including contributions from Kerzner International and Kerzner-managed resorts. Funds have now been distributed to help One&Only Team Members rebuild their homes and their lives. Warmest regards and sincere thanks to all of you as we enter the New Year with high hopes and great anticipation to welcome you back very soon.